Privacy Policy
Last Updated: 16-11-25
Website: the8e.com
Company: 8e Digital; 8e (referred to as “we”, “us”, or “our”)
At 8e, we are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website the8e.com, interact with us, or use any of our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
1.1 Information You Provide Directly
Name
Email address
Phone number
Shipping/billing address
Order details
Messages sent via contact forms or support
Information submitted for bookings, consultations, or newsletter sign-ups
1.2 Automatically Collected Information
When you visit our website, certain data is collected automatically:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral sources
Cookie data (see Cookie Policy below)
1.3 Payment Information
Payments are processed securely through third-party providers (Razorpay, Stripe, PayPal, etc.).
We do NOT store your full card or bank details.
2. How We Use Your Information
We use your data to:
Process and deliver orders or bookings
Respond to your enquiries
Provide customer support
Send service updates or transactional emails
Improve our website performance and user experience
Analyze website usage patterns
Run promotions or remarketing campaigns (only if consented)
Maintain security and prevent fraud
We do not sell your personal data to third parties.
3. Legal Basis for Processing (GDPR Compliance)
If applicable to your region, our lawful bases for collecting and processing your data include:
Your consent
Execution of a contract (orders/services)
Legitimate interests (site improvements, analytics, security)
Legal obligations (tax, auditing, regulatory compliance)
4. Sharing Your Information
We only share data with trusted third parties when necessary:
Payment processors
Delivery and logistics partners
Email or marketing automation providers
Hosting and server infrastructure
Analytics tools (Google Analytics, Search Console, etc.)
Legal or government authorities (when required by law)
All third-party services are required to maintain confidentiality and data security.
5. Data Storage & Security
We store data securely using encrypted systems and reputable hosting providers.
We implement:
SSL encryption
Secure servers
Limited staff access
Monitoring and protection against unauthorized use
However, no online system is 100% secure. We take all reasonable precautions to protect your data.
6. Your Rights
Depending on applicable laws (GDPR, Indian DPDP Act, etc.), you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent
Restrict or object to processing
Request a copy of your data
Opt out of marketing communications
To exercise these rights, email: support@the8e.com
7. Data Retention
We retain personal data only for as long as necessary for:
order fulfillment,
accounting,
legal compliance,
customer support,
or legitimate business needs.
You may request deletion at any time.
8. Third-Party Links
Our website may contain external links (ecommerce, social media, etc.).
We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
We do not knowingly collect information from children under 16 years.
If you believe we unintentionally collected such data, please contact us to remove it.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on the8e.com/privacy-policy.
11. Contact Us
For any questions about this Privacy or Cookie Policy, contact us at:
📧 support@the8e.com
🌐 the8e.com
Cookie Policy
Last Updated: [16-11-25]
1. What Are Cookies?
Cookies are small text files stored on your device when you browse our website.
They help us improve website functionality, performance, and personalization.
2. Types of Cookies We Use
2.1 Essential Cookies
Required for basic website functions:
Site security
Cart and checkout
Login authentication
Session management
These cannot be disabled.
2.2 Analytics & Performance Cookies
Used to understand how visitors interact with our site:
Google Analytics
Search Console
Traffic analysis
Heatmaps (if used)
These help us improve user experience.
2.3 Functional Cookies
Improve personalized experience:
Remembering preferences
Auto-filled forms
Language settings
2.4 Advertising & Marketing Cookies
Used only with user consent:
Google Ads
Meta Ads
Remarketing tags
Conversion tracking
We use these to show relevant promotions.
3. How You Can Control Cookies
You can manage or disable cookies through:
Browser settings
Cookie consent tools on our website
Opt-out links (Google/Meta)
Note: disabling certain cookies may affect website functionality.
4. Third-Party Tools That May Set Cookies
Google Analytics
Google Ads
Meta Pixel
YouTube embeds
Payment gateways
Chat widgets
These services have their own privacy policies.
5. Updates to Cookies Policy
We may revise this policy periodically.
Changes will be posted on this page.